Terms of Service

Last updated: March 9, 2024

Contents

1. Acceptance of Terms

By accessing and using Mobile Recharge AE's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users, including unregistered visitors and registered users. Mobile Recharge AE reserves the right to update these terms at any time without notice.

2. Services Description

Mobile Recharge AE provides mobile recharge services for UAE-based telecommunications operators. Our services include:

  • Mobile credit recharge
  • Data package purchases
  • International top-up services
  • Gift card services

We strive to ensure service availability 24/7, but we cannot guarantee uninterrupted service. Maintenance and technical issues may occasionally affect service availability.

3. User Account

3.1 Account Creation

To use certain features of our service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these terms
  • Engage in fraudulent activity
  • Abuse our services
  • Provide false information

4. Payment Terms

4.1 Pricing

All prices are listed in AED (United Arab Emirates Dirham). We reserve the right to modify prices at any time. Any price changes will not affect already completed transactions.

4.2 Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards
  • Bank Transfers
  • Digital Wallets
  • Other approved payment methods

4.3 Refunds

Refunds are processed according to our refund policy:

  • Failed transactions are automatically refunded
  • Disputed charges require investigation
  • Refunds may take 5-7 business days to process

5. Privacy Policy

Our privacy policy describes how we collect, use, and protect your personal information. By using our services, you agree to our privacy policy, which is incorporated into these terms by reference.

We implement various security measures to protect your personal information and maintain its confidentiality.

6. Limitation of Liability

Mobile Recharge AE provides services "as is" and "as available." We do not make any warranties, express or implied, regarding:

  • Service availability
  • Accuracy of information
  • Specific outcomes
  • Third-party services

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

7. Changes to Terms

We may modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the modified terms.

We will make reasonable efforts to notify users of significant changes through:

  • Email notifications
  • Website announcements
  • Account notifications

8. Contact Information

If you have any questions about these Terms of Service, please contact us: